At Leather Club, customer satisfaction is our top priority. We take great pride in crafting high-quality leather products designed to last. If you are not completely satisfied with your purchase, we are here to help you with a hassle-free return or exchange.

30-Day Return & Exchange:

We offer a 30-day return and exchange policy starting from the date you receive your order. To be eligible for a return or exchange:

  • The item must be unused, unworn, unwashed, and in its original condition.
  • All original tags, packaging, and accessories must remain intact.

How to Initiate a Return or Exchange:

  • Contact Us: Send an email to web.leatherclubstore@gmail.com within 30 days of receiving your item. Include your Order ID and the reason for the return/exchange.
  • Review & Approval: Our support team will review your request within 24 hours and provide you with return authorization and detailed shipping instructions.
  • Ship the Item: Package the item securely and ship it back to the return address provided by our team.

Non-Returnable & Custom Orders:

  • Custom / Made-to-Measure Jackets: Products tailored to custom measurements, specific personal customizations, or special color requests cannot be returned or refunded unless there is a manufacturing defect or sizing error on our part.
  • Final Sale Items: Clearance items or heavily discounted promotional items are considered final sale and are non-refundable.

Shipping Costs for Returns:

  • Defective or Wrong Items: If you receive a damaged, defective, or incorrect item due to our error, Leather Club will cover the return shipping costs or replacement fees.
  • Sizing Issues / Personal Preference: If you wish to return or exchange an item due to personal preference or selecting the wrong size during checkout, the buyer will be responsible for the return shipping costs. The return shipping label must be created and paid for by the buyer.

Refund Process:

  • Once your returned package is received and inspected at our facility, we will notify you via email.
  • If approved, your refund will be processed back to your original payment method within 6 to 8 business days.
  • Note: Original shipping charges are non-refundable.

Contact Us:

If you have any questions or need assistance regarding your return, please reach out to our support team:

Email: web.leatherclubstore@gmail.com

Website: https://leatherclub.shop